Privacy Policy

ProServ Growth Partners ("we," "us," or "our") operates proservgp.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Schedule appointments through our booking calendar
• Contact us for information about our services
• Opt in to receive SMS/text message notifications

The types of personal information we collect include:

• Contact Information: Name, email address, phone number
• Business Information: Business name, industry type, estimated call volume
• Communication Data: Messages, inquiries, and correspondence with us

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Delivery: To provide our AI voice employee services and respond to your inquiries
• Appointment Scheduling: To schedule and manage demo appointments and consultations
• Service Communications: To send you important updates, confirmations, and information related to your account or services
• SMS Notifications: To send you transactional and, with your separate consent, promotional text messages
• Customer Support: To respond to your questions, comments, and support requests
• Service Improvement: To analyze usage patterns and improve our website and services

4. How We Share Your Information

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you (such as SMS delivery providers, calendar booking services, and hosting providers). These providers are contractually obligated to keep your information confidential.
• Legal Requirements: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity.

5. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have the right to request that we delete your personal information. To request data deletion, please contact us at:

Please note that we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and legal compliance.

6. Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand visitor behavior. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.